Individuals posing as representatives from utility companies are contacting people by telephone, email, social media, and text message to defraud people out of their money and personal information by convincing them their utilities will be shut off if they don’t pay. If service is interrupted, a cash reconnect fee and deposit will apply.Californians should be aware of fraudulent activity by individuals seeking to take advantage of people's heightened economic anxiety as the Coronavirus continues to spread. Eastern time or on a Saturday, Sunday, or legal public holiday, will be credited to your account by the close of the second business day.įor those who have received a disconnect notice or have a promise to pay, online payment does not guarantee that service will not be interrupted. A business day is a calendar day other than Saturday, Sunday, or a legal public holiday.Īn internet payment submitted online after 5 p.m.

Eastern time, will be credited to your account by the close of the next business day. Furthermore, an email address is required on the form in order to receive email confirmation of the payment.Īn internet payment submitted online Monday through Friday, prior to 5 p.m.

All fields with an * are required to be completed. In order to ensure the security of online payments, our form for credit card and e-Check payments has changed as well as the receipt form displayed with payment approval.

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